Overview
The AiHisab Help Center at kb.aihisab.com gives accountants and business owners instant answers on GST, HSN/SAC codes, IFSC and more. Its assistant is called Atulya AI, with the tagline Driven by Data.
Problem
Our first version used a general AI model. Answers sounded confident but were sometimes wrong, and in tax and compliance, a wrong answer is worse than no answer.
The challenge included:
- Generic AI answers that could not be verified
- Questions phrased in hundreds of different ways
- No record of questions the system could not answer
official public datasets at the core
We decided accuracy mattered more than sounding clever, and rebuilt the engine from scratch.
Approach
Version 2 answers only from rules and checked official data, with no outside AI key. Instead of guessing, it learns to route any wording to one verified answer.
What we built:
- Official data only: HSN/SAC master, GST rate notifications, IFSC and pincodes
- A matcher trained on many phrasings and synonyms of each question
- Unanswered questions saved for review so the knowledge base keeps growing
One API now serves the Help Center and the AiHisab software itself.
Outcome
Accountants get answers they can rely on, and every gap becomes the next improvement.
What the engine delivers:
answers on GST and compliance
shared by Help Center and AiHisab
The same approach powers the knowledge bots we build for clients: answers from your own verified documents, not the open internet.
Before vs After
From guesswork to verified answers
Generic AI chatbot
- Confident but unverified answers
- No source behind replies
- Unknown questions lost
- Depends on outside AI keys
Atulya AI engine
- Answers from official data
- Same answer for any wording
- Every gap logged for review
- Runs on our own server